Returns & Exchanges
At Hi-Voltage Records, we want you to rock your look with confidence, which is why we offer a 30-day return window for all unworn and unwashed apparel. If your gear doesn't hit the right note, we are here to help you find the perfect fit or provide a full refund.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Gear
Securely place the items in their original packaging, ensuring all hangtags and labels are still attached to the garments.
- 3.Label and Ship
Print the prepaid shipping label provided through our portal and drop your package off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned merchandise, your refund or exchange will be processed within 5 to 7 business days.
